Privacy Policy

1. Data Controller

honest work is the data controller responsible for your personal data. If you have any questions about this privacy policy or how we handle your data, you can contact us at pete@honest-work.ai.

2. What Data We Collect

We may collect the following personal data:

• Name and business name
• Email address
• Phone number
• Business address and website URL
• Payment and billing information (processed by Stripe)
• Usage data and analytics relating to our services
• Communications between you and honest work
• Any information you voluntarily provide via forms or correspondence

3. How We Use Your Data

We use your personal data to:

• Provide and manage our digital marketing services
• Process payments and manage your subscription
• Communicate with you about your account and services
• Send monthly performance reports
• Optimise your Google Business Profile and online presence
• Improve our services and develop new features
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: Processing necessary to perform the services you have subscribed to.
• Legitimate interests: To improve our services, communicate relevant information, and ensure security.
• Consent: Where you have given explicit consent, for example by submitting a contact form or opting in to marketing communications.
• Legal obligation: Where we are required to process data by law.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After you cancel your subscription, we will retain your data for up to 12 months for business and legal purposes, after which it will be securely deleted. Payment records may be retained longer to comply with financial regulations.

6. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request transfer of your data to another service provider in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, contact us at pete@honest-work.ai. We will respond within 30 days.

7. Cookies

Our website uses essential cookies required for the site to function properly. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. We do not use cookies for advertising or tracking across other websites.

8. Third Parties

We share your data with the following third-party services, each of which has their own privacy policy:

• Stripe: Payment processing and subscription management.
• Supabase: Secure database hosting and authentication.
• Resend: Transactional email delivery.
• Google: Google Business Profile management, analytics, and search services.

We do not sell your personal data to any third party. Data shared with third parties is limited to what is necessary to provide our services.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, secure authentication, and regular security reviews.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this privacy policy or wish to exercise your data rights, please contact:

Pete McLoughlin
honest work
pete@honest-work.ai

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.